Privacy Policy

JOSHUA VAN LEADER

Privacy Policy

Our contact details 

Phone Number: 07561 420778

E-mail: jvl@joshuavanleader.com

The type of personal information we collect 

We currently collect and process the following information:

  • Name, delivery address, email and contact/mobile numbers.
  • Note that personal financial information is collected and processed directly by the Stripe payment gateway and will be governed by their privacy policies.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • For the purchase and delivery of the Joshua Van Leader PLC products that are on the JVL web site.  
  • We do not receive any personal information indirectly from any other sources.

We use the information that you have given us in order to complete the delivery of your order and to keep you updated on the delivery of that order.

We will not share this information with any other organisation, the sole purpose of collecting this information is to process customer orders. 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting jvl@joshuavanleader.com 

(b) We have a contractual and delivery obligation.

How we store your personal information 

Your information is securely stored. 

We keep name/address/email/contact information for 12 months. We will then dispose your information by removing this from our secure web site and databases. 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at jvl@joshuavanleader.com  if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at jvl@joshuavanleader.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk